Your questions answered

We answer the top questions you ask about Jamaica and our ordering process. Can’t find the answer here, get in touch so we can answer it for you.

Where is Jamaica?

Jamaica is situated in the Caribbean Sea, south of Cuba and west of Haiti (Hispaniola). Refer to our page – A Brief History of Jamaica.

What is "ackee"?

Ackee is the national fruit of Jamaica and forms the main ingredient of the national dish ‘ackee and saltfish‘. You can find out more on the History of Ackee page.

What information do you need from me to complete my order?

We will need your product selection, name, email, postal address, phone number and method of payment. Orders are placed and completed in our online shop.

How are products shipped?

Products are shipped by mail via Australia Post. You can choose either regular or express post.

When will I receive my order?

We will endeavour to post your product selection within 3 working days after receipt of money (we offer multiple methods of payment, including Visa, Mastercard, American Express, Apple Pay, PayPal or Direct Deposit).


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